Production incident

Incident Report for Tempo

Resolved

The access restoration has been completed.

Posted Nov 21, 2023 - 19:30 UTC

Update

We are working on fixing a problem with authentication. Any customer that has created new API tokens in the last 24 hours may experience a problem accessing, but we are working on restoring access for everyone. We'll be updating the status when the work is done.

Posted Nov 21, 2023 - 17:58 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 21, 2023 - 16:41 UTC

Investigating

Public API outage

Posted Nov 21, 2023 - 13:28 UTC

This incident affected: Timesheets, Planner, and Cost Tracker.