Update - We will update the status when the cause is identified.
Oct 14, 2024 - 15:31 UTC
Monitoring - Although the outage was resolved by itself, we have been investigating the root cause
Oct 14, 2024 - 15:17 UTC
Investigating - We observed that some HTTP requests in Connect Apps struggled to reach application servers. It has been resolved already. But, we haven't been able to identify the root cause.
Oct 14, 2024 - 15:13 UTC
Timesheets Operational
Planner Operational
Cost Tracker Operational
JIRA ? Operational
Tempo for Slack Operational
Tempo for Jira Cloud Help Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Average Response Times
Fetching
Average API response times
Fetching
Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024
Resolved - We confirmed our internal DNS service is now operating without disruption and are taking a measure to prevent it in the future.
Oct 14, 10:05 UTC
Monitoring - Between 8:14 AM and 8:26 AM UTC, users experienced increased request latency and, in some cases, failed requests due to a partial outage in our production cluster due to internal DNS resolution failures.
Oct 14, 08:35 UTC
Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
Resolved - Between 11:45 AM and 12:20 PM UTC, users experienced increased request latency and, in some cases, failed requests due to a partial outage in our production cluster. We are investigating the root cause and working on a permanent fix to prevent future occurrences. Thank you for your patience.
Oct 9, 11:40 UTC
Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.