Production incident

Incident Report for Tempo

Resolved

This incident has been resolved.
Posted Jun 23, 2021 - 18:38 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 23, 2021 - 18:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 23, 2021 - 18:19 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 23, 2021 - 18:18 UTC

Update

We are continuing to investigate this issue.
Posted Jun 23, 2021 - 17:31 UTC

Investigating

There seems to be congestion on one of our database shards and some customers might expect high latency and error rates.
Posted Jun 23, 2021 - 17:22 UTC
This incident affected: Timesheets, Planner, and Cost Tracker.