Service disruptions in the EU region

Incident Report for Tempo

Resolved

This incident has been resolved.
Posted Oct 13, 2025 - 13:59 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 13, 2025 - 13:58 UTC

Update

EU production services have been stabilised and latency issues (slow response times) are being addressed.
Posted Oct 13, 2025 - 09:13 UTC

Monitoring

A fix has been applied. We will continue to monitor the EU production environment to ensure all issues have been resolved.
Posted Oct 13, 2025 - 08:57 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 13, 2025 - 08:14 UTC

Identified

The issue has been identified and a fix is being tested.
Posted Oct 13, 2025 - 08:09 UTC

Investigating

We are currently investigating issues reported in the Production EU region.
Posted Oct 13, 2025 - 07:52 UTC
This incident affected: Timesheets, Planner, Cost Tracker, JIRA, Tempo for Slack, and Tempo for Jira Cloud Help Center.