Widespread issues due to ongoing provider outage
Resolved·Full outage

AWS have resolved the incident on their end, and Atlassian reported that they are not seeing problems in their systems anymore.

Tue, Oct 21, 2025, 08:56 AM
(1 week ago)
·
Affected components
Timesheets
Planner
Cost Tracker
JIRA
Tempo for Slack
Tempo for Jira Cloud Help Center
Updates

Resolved

AWS have resolved the incident on their end, and Atlassian reported that they are not seeing problems in their systems anymore.

Tue, Oct 21, 2025, 08:56 AM

Monitoring

Our cloud provider AWS is continuing to recover from the outage earlier today, but we are still experiencing degraded performance because of this. Atlassian are also affected because of this outage. No ETA has been provided yet by the cloud provider and we continue to monitor the situation.

Mon, Oct 20, 2025, 08:01 PM(12 hours earlier)

Monitoring

AWS appears to have fixed the issue, and our services have recovered. We are monitoring the situation closely.

Mon, Oct 20, 2025, 09:40 AM(10 hours earlier)

Identified

We have investigated and we are continuing to experience widespread issues due to an ongoing AWS incident with the US-EAST-1 Region ( https://health.aws.amazon.com/health/status ) . We will continue to provide update as the situation evolves.

Mon, Oct 20, 2025, 09:13 AM(27 minutes earlier)

Investigating

We're experiencing widespread issues due to an ongoing provider outage

Mon, Oct 20, 2025, 08:44 AM(29 minutes earlier)
Powered by